Orders are pre-frozen, individually vacuum packed, and shipped in insulated boxes with gel packs. The meat will arrive mostly frozen.
We ship with no signature required, so it will be left outside if you are not home. However, if you live in a building with no concierge, it will likely be left at the nearest depot. To avoid any issues, please provide a shipping address where the package can safely be left. Please make sure to have the package inside your freezer or refrigerator by 8pm that day. Otherwise please let us know in advance and we can try to make alternate arrangements.
You can expect to have your shipment delivered on . Due to the Canada Post Strike, all couriers have much higher volume and there is a chance your package will be delivered on the Friday instead.
You can expect to have first shipment delivered on and every 0 weeks after that. A week before each delivery, you will receive an email with a form to select your package.
We ship with no signature required, so if you're not home when the delivery arrives, no worries. However, if you live in a building with no concierge, please provide a buzzer number. If it is deemed unsafe to leave the package is a chance the courier will provide a door slip for you to pick-up from a nearby depot.
Please make sure to have the package inside your freezer or refrigerator by 8pm that day.
Your credit card will be billed 1 week before your next package ships.